TMO CUSTOMER SUPPORT
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Frequently asked questions


What map file types does TMO support?
ESRI Shapefile, KML, KMZ & GPX  
​I have forgotten my password?
You can click Forgot your password? from the ​Login Page>
Enter your email address and an email to reset your password will be sent to you
I have forgotten my Username / Email?
Your Username is your full email address, where you were sent the link. 
​If you are still unsure please call TMOL Help Desk 0800 87 22 62 or email help@tracmap.com
How do I invite a user?
  1. Click on ADMIN 
  2. Click on User Management
  3. Click on Invite User 
  4. Enter the Name and Email and click send
  • ​Add a personal note if required
What Browser should I use?
​TracMap recommends Google Chrome for the best experience
For help call 0800 TRACMAP | email help@tracmap.com
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  • HOME
  • TMO Mapping
  • Xero
  • Useful Videos
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  • FAQ's
  • Contact Us